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ACCC: 5.2M Connected to NBN, 60% On High Speed Plans

The ACCC is reporting more than 5.2 million Australian households have migrated to NBN, up 8.5% overall and close to 60% of those subscribed has signed up to higher speed plans.

More than 2.6 million 50Mbps services were connected by the end of March, or 50.4% of connections, compared to 159,000 on equivalent plans in December 2017.

58.4% or three million NBN customers are on higher speed services of 50Mbps or more following sign-up discount offers and wholesale bundle products by NBN Co.

Most of those on the higher speed plans are new NBN customers, but the ACCC notes that some are current NBN customers upgrading from lower speed plans.

The ACCC states that a “significant number of NBN users”, about a million at the end of March, are still on entry-level 12Mbps speeds but the overall number has declined for the second quarter in a row.

Bandwidth increased 1.65Mbps to 1.67Mbps on a per-user basis over the quarter.

Smaller retailers increased their collective share from 6.6% to 6.8%, approximately 38,700 services.

Telstra retains the majority of the market share at 49.2%, followed by TPG at 21.6%, and Optus at 14.2%.

Optus is actively working its expand its NBN services, recently announcing five more eligible locations to demo its new 5G network, boasting speeds greater than the still incomplete NBN.

ACCC Chair Rod Sims says that the consumer watchdog remains concerned ” about the impact of NBN pricing changes on affordability of entry-level plans for those consumers who only require a basic service.”

Read the full report here.

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