TPG Fined $360,000 Over Spam
CANBERRA – TPG Internet has paid a $360,000 fine following an Australian Communications and Media Authority investigation into breaches of the Spam Act.
The ACMA investigation followed complaints from consumers that they had unsubscribed from receiving commercial electronic messages from TPG Internet but continued to receive messages.
“Consumers have a right to expect that their requests to unsubscribe from marketing messages will be respected,” said ACMA chair Nerida O’Loughlin.
“This is a timely reminder to anyone who conducts e-mail or SMS marketing to make sure the systems they have for maintaining their marketing lists are working well and comply with the Act.”
ACMA said it decided to issue an infringement notice to TPG, rather than commencing proceedings in the Federal Court as the company had co-operated with ACMA during the investigation, admitted the breach, and had taken steps to remedy the causes.