Telstra To Hurry Up eCommerce
Telstra to provide Australia Post with machine-to-machine (M2M) tracking technology, to improve parcel delivery, as a number of e-tailers rise.
Australia Post will introduce 26,000 hand held scanners across its postal network which will give customers visibility of their parcel as it travels through Australia Post’s network.
Australia Post’s Executive GM for Parcel and Express Services, Richard Umbers, says “the new scanners move us closer to our goal of 100 per cent scanning and tracking capabilities for parcels, improving the customer experience from end-to-end.”
“This investment will support Australia Post’s growth and innovation in the digital world and enhance the quality, reliability and security of our services across Australia.”
As part of the M2M agreement, Telstra will provide Australia Post with a technology framework including a locally based cloud service, Managed IP network and Unified Communications, including access to the Telstra Next G networks, and Application Assured Networking to support the Digital Mail Box platform.
Paul Geason, Group Managing Director, Telstra Enterprise and Government said, “With the huge surge in online retailers and eCommerce based industries it’s never been more important to have a service of this kind in place. Australia Post is now able to provide an enhanced tracking ability for customers with a more reliable, efficient parcels service.
“We think this technology will help Australia Post adapt and evolve to meet the demands of consumers well into the future.”