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Telstra COO Kate McKenzie To Depart Telco After 12 Years

Telstra chief operations officer Kate McKenzie is retiring after 12 years with the telco, following a difficult year for Telstra in which it has had to deal with a series of network outages.

In the wake of a number of outages, McKenzie had taken on the role of explaining what had happened, also updating on the telco’s network review.

McKenzie has held the COO role since 2013, responsible for the telco’s field services, IT and network architecture and operations, having previously held the position of group managing director, Telstra innovation, products and marketing, from 2010 to 2013.

McKenzie joined the telco in 2004 as head of its regulatory group, and was promoted within a year to deputy group managing director for public policy and communications, later serving as group managing director of strategic marketing and group managing director of Telstra Wholesale.

“It has been a wonderful 12 years with Telstra and I am very proud of all the people I have worked with and what we have achieved together,” McKenzie commented.

“The time is right for me to change direction in my career. I leave knowing that Telstra, under Andy Penn’s leadership, has a great strategy for the future, and wish the company, its people and its shareholders every success.”

McKenzie is set to depart the telco in the coming weeks, with Telstra stating that group executive global enterprise and services Brendon Riley will take on the role of interim COO with immediate effect while a permanent replacement is found.

“Kate has been a positive force for Telstra, supporting four chief executive officers and working to build our technology and innovation capability,” Telstra chief executive officer Penn commented.

“She has been a significant contributor to our customer-focused culture and a role model for women in the organisation. I have appreciated her support and counsel.”

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