Repairs: Apple Slammed By Man Who Founded The Business
Apple who are well known for trying to stop third parties from repairing devices while charging big fees for an Apple repair has found themselves slammed by none other than Apple co-founder Steve Wozniak.
As the Australian Federal Government via the Productivity Commission gets set to change the way goods can be repaired in Australia Wozniak has issued a passionate endorsement of the right-to-repair movement, despite Apple’s opposition.
Apple who gouge customers when it comes to repairs is facing new regulations in the USA, Australia, the EU and the UK.
“We wouldn’t have had an Apple had I not grown up in a very open technology world,” Mr Wozniak, its co-founder with Steve Jobs in the 1970s, said.
“It’s time to recognise the right to repair more fully.”
Right-to-repair advocates say Apple is one of the fiercest opponents to expanding the legislation to cover consumer electronics.
It allows repairs by its own authorised technicians only and does not generally provide spare parts or repair information to anyone outside of the Apple eco system for fear that a third party could do a job cheaper.
And it has reportedly engaged lobbyists to persuade lawmakers repairing devices can be extremely dangerous.
Wozniak, 70, said: “Companies inhibit [the right to repair] because it gives the companies power, control, over everything.
“It’s time to start doing the right things.”
Wozniak made his comments in an impassioned nine-and-a-half-minute reply to a request from right-to-repair campaigner Louis Rossmann on Cameo, a site that allows ordinary people to pay celebrities for a short message.
“This one has really gotten to me,” he said.
“When starting Apple, I could never afford a teletype for input or output.
“They cost as much as two cars.”
The BBC reported that Wozniak knew how TVs worked and had access to schematics – so he built his own solution to turn his TV into an early computer monitor for the Apple I.
“I didn’t have to afford something I could never afford,” he said.
“I wasn’t restricted from anything that kept me from building that computer and showing the world that the future of personal computers is going to be a keyboard and a TV.
“That all came from being able to repair things, and modify them, and tap into them yourself.”
He also credited an open platform with the success of the Apple II, which he said had shipped with schematics and designs.
It had been, he said, the only source of profits at Apple for the company’s first decade.
“So why stop them? Why stop the self-repair community?” he asked.
“How was Apple hurt by the openness of the Apple II?”
“You could repair a lot of things at low cost – but it’s even more precious to know that you did it yourself,” he said.
And the spoke of the “motivation and joy” of young people learning to write software and develop hardware “to prove to themselves they’ve got a little special skill in the world”, adding it was “very motivating for creative minds, believe me – that’s how I grew up”.