Google Admits To Display Problem With New Pixel 2 Smartphone

Google has been forced to admit that there is a major display problem with their all new Pixel 2 XL smartphone.

Since it’s launch hundreds of consumers as well as smartphone reviewers have complained about the inferiority of the display on the new Google offering which was described by Trusted Reviews in the UK as not being “in the same league as the panels manufactured by Samsung”.

The dissatisfaction has been echoed by other reviewers and early adopters who began receiving the handset this week.

In a statement issued overnight the search Company who recently acquired HTC assets said that they were now looking at a software-based solution to “livening up the 6-inch LCD display” the process involves artificially boosting the colour saturation delivered to the Pixel 2 display.

“We designed the Pixel 2 to take advantage of multiple facets of the innovative new POLED technology, including QHD+ resolution with 538 pixels per inch as well as a wide colour gamut. One of our design intents was to achieve a more natural and accurate rendition of colours.
“We know that some people prefer more vivid colors, so we’ve added an option to boost colors by 10% for more saturation. We’ll continue to pay close attention to people’s responses to Pixel, and we will consider adding more display color options through software if that makes the product better.”
The vivid colors option is enabled by default and brings users a 10% boost, but it doesn’t seem to be enough to satisfy those complaining about the screen.

If this was an unearthed setting folks could use to boost the display, it might be a different story said Trusted Reviews.

About Post Author

David Richards

David Richards has been writing about technology for more than 30 years. A former Fleet Street journalist, he wrote the Award Winning Series on the Federated Ships Painters + Dockers Union for the Bulletin that led to a Royal Commission. He is also a Logie Winner for Outstanding Contribution To TV Journalism with a story called The Werribee Affair. In 1997, he built the largest Australian technology media company and prior to that the third largest PR company that became the foundation company for Ogilvy PR. Today he writes about technology and the impact on both business and consumers.