Gap Closes Between Rural & Metro Users Despite Broadband Levy Tabled
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December 2, 2019
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Data usage on the Australian National Broadband Network has exploded by 25% in the last 12 months with the average Australian now... Read More
Optus Misled Customers Again, Penalised $6.4 Million
Optus has been ordered to pay $6.4 million in penalties following revelations that the telecommunications company has misled its customers, again. As ordered by... Read More
Government To Fine Non-NBN Users With Broadband Tax
Updated to include comment from the Office of the Hon Paul Fletcher MP The Federal Government has reintroduced plans to tax non-NBN... Read More
NBN Price Change To Benefit 10.3 Million Australians
Broadband speeds are set to increase in the wake of the National Broadband Network’s Wholesale Pricing Review 2019 Close-out paper creating several... Read More
NBN Stuff Up Could Cost iiNet $10 Million
An NBN stuff up by TPG owned iiNet could cost the internet service provider $10 million after an investigation revealed they failed... Read More
Government To Review Telecoms Provision In New Developments
Communications Minister Paul Fletcher has announced a review of the arrangements for telecommunications in new developments that he says will drive competition... Read More
TPG Service Beyond Bad, Now They Are Directing Calls To The Tax Office
TPG is well known for their arrogance and inability to communicate with technology media at any level, but their customer service takes... Read More
180,000 Telstra NBN Consumers Could Be Up For $341M Payday
Telstra will reportedly review the performance of 180,000 NBN connections to determine whether they are paying more than they should following the... Read More
Telstra Failed To Monitor Maxiumum NBN Speeds
Telstra will now proactively contact customers not receiving the maximum speed available under their NBN plan, following the national telcos failure to... Read More
Smaller Operators Stealing NBN Market Share From Telstra
Optus and smaller retail service providers ( RSPs) are now eating into Telstra’s NBN retail market share, the latest quarterly report from... Read More
NBN Now In Over 6.1 Million Homes
According to the ACCC’s latest quarterly Wholesale Market Indicators Report, NBN is now providing over 6.1 million homes with broadband services, with... Read More
Optus Net Profits Climb 24% Revenues Up 11%
Optus who last week rolled out their 5G offering, has posted an increase in second-quarter profits and a double-digit increase in revenue,... Read More
Compensation For Missed Appointments? NBN Says Nah
The NBN is criticising the excessive and unjustified nature of the draft decisions handed down from the National Consumer Watchdog regarding the... Read More
Mobile Networks Causing Problems For NSW Fire & Rescue Services
As catastrophic fires burn across NSW It’s carrier network infrastructure that’s failing rural Australians who can’t get a signal to save their... Read More
Telstra Holds 49% Of Telecom Industry
2019’s Connected Nation report has revealed that Telstra is close to holding a majority share of the Australian telecom industry, at nearly... Read More
Aussie Broadband Satisfaction & ACCC Measures Internet Speed
Alongside a report into internet download speeds by the national consumer watchdog, Aussie Broadband is expected to ‘raise some eyebrows in the... Read More
Poor Tech Investment Seen As Hurting Small Business
Lower technology investment by small businesses is impacting their business performance and the broader Australian economy, according to new research commissioned by... Read More
NBN Co Gears Up For Focus On Regional And Remote Areas
NBN Co has launched a new business unit dedicated to customers in regional and remote areas and combining all components of its... Read More
Optus Excluded From ACMA Telco Report
The Australian Communications Media Authority (ACMA) has revealed a decline in the number of complaints lodged towards telecommunication carriers, a whole year... Read More
Confusing NBN Numbers As Speed Report Challenged
How fast is the NBN? Well it appears no-one can give a definitive answer. The latest report from NBN Co, dubbed Speed... Read More
Federal Parlt. Preps Last-Minute Probe Into NBN Rollout
The Federal Parliament has launched a cross-party inquiry into the rollout of the NBN and the performance of NBN Co – though... Read More
Telstra Chair Throws Shade At NBN’s Unfair Monopoly
Telstra chair John Mullen has ramped up its criticism of the government-backed NBN Co, calling it a “massively expensive waste of resources... Read More
NBN Co ‘Welcomes’ ACCC Access Pricing Inquiry
In light of the recent ACCC announcement of its investigation into NBN wholesale charges, NBN Co has come out and welcomed any... Read More
NBN To Offer HFC Self-Installation
Nearly a quarter of Australian households will have access to HFC self-installation, avoiding the need for a technician visit. The national broadband... Read More
ACCC Investigates Affordability Of NBN Wholesale Prices
As part of an inquiry into NBN wholesale charges, the ACCC has launched an investigation on whether Australians are able to access... Read More
NBN Accused Of Provider Discrimination By ACCC
NBN Co has been given a formal warning by the ACCC for discriminating between retail service providers (RSPs) for the supply of... Read More
New penalties aimed at NBN Co
NBN Co could be hit by a raft of new penalties that will affect its bottom line if Australia’s consumer watchdog enforces... Read More
Aussie Telco Complaints Down, Response Time Up
The Telecommunications Industry Ombudsman (TIO) has today published its annual report revealing a decrease in telco service complaints, while frustrations have peaked... Read More
ACMA Takes Action Against Aussie Telco Infinity Telecom
The Australian Communications and Media Authority (ACMA) has taken action against Sydney-based telco Infinity Telecom for allegedly breaching industry rules that require... Read More
NBN Co Finds New Worlds To Conquer; First Up – IoT Traffic
NBN Co is spreading its corporate wings, launching a commercial Internet of Things (IoT) service that will offer fixed-line connectivity for traffic... Read More
Former Telstra CEO Returns As NBN Chairman
The Morrison government has reappointed Ziggy Switkowski as chairman and a non-executive director of the NBN Co. As the rollout of the... Read More
NBN To Go Head To Head With Telstra In B2B Market With Feds Blessing
Telstra who are struggling in the smartphone market have copped another blow this time from the Federal Government who have backed the... Read More
NBN Co Unveil Discounted High-Speed Bundles
The NBN Co has proposed three new high-speed bundles at discounted rates, whilst axing the proposed ‘Netflix tax’ after market consultation. Customers... Read More
Telstra Plugs Woolies In To NBN
Telstra is connecting around 50 Woolworths stores a week to the NBN under a deal signed at the beginning of this year,... Read More
NBN Co To Focus On In-Home Bandwidth Bottlenecks
NBN Co has revealed a plan to co-invest with its retail service providers to address problems that limit some people’s ability to... Read More
After Initially Denying Cuts, Huawei Starts Sacking Staff
It was only four weeks ago that the Managing Director of Huawei Australia’s Consumer business was trying to discredit ChannelNews claims that... Read More
More Retailers Take Up NBN
Retail service providers (RSPs) are directly accessing the NBN in more locations around Australia, offering greater choice and potentially better services for... Read More
Telstra, After Changing Their Plans, Is It Time To Dump Andy Penn?
‘We’ve changed our plans’ Telstra claimed recently as they desperately tried to stop consumers dumping the expensive carrier, however some are now... Read More
Fast NBN Plans Grow As Telstra Dominates RSP
More Australians are connecting to the NBN and on faster plans as the network rollout nears completion, just in time for it... Read More
NBN Co Revenue Jumps 43% To Hit $2.8bn
NBN Co has recorded strong revenue of $2.83 billion, up 43% for the year ended June 30. The year saw a total... Read More
Aussies Set To Ditch NBN For 5G
More than 50% of Australians would consider ditching the NBN for a 5G mobile service if it would deliver higher bandwidth, according... Read More
OZ Consumers To Face Higher Costs As 5G Rolls Out
The rollout of 5G mobile networks across Australia will need to see current networks retrofitted to accommodate the emerging technology, according to... Read More
ACMA Imposes Fines $88,200 For NBN Information Breaches
The Australian Communications and Media Authority (ACMA) has issued its first infringement notices under rules designed to ensure telcos provide consumers with... Read More
Budget Not Hit By NBN Write-Down
Australian finance minister Mathias Cormann said there is no potential write– of the National Broadband Network (NBN) that would hit the Budget... Read More
ACCC: 1-In-8 NBN Customers Overcharged
Latest numbers from the ACCC’s quarterly Measuring Broadband report reveals one-in-eight NBN customers are being overcharged for under performing services. The sixth... Read More
Traffic Flowing On Superloop’s Subsea Sydney-Singapore Cable
Superloop says its Indigo subsea cable linking Sydney, Perth and Singapore is now carrying live traffic and its Australian national backbone network... Read More
Ex-Telstra Exec Irving Signs On As NBN Chief Strategy Boss
Former Telstra executive Will Irving is making the move to NBN Co, where later this year he will replace JB Rousselot as... Read More
Telco Ombudsman Slams NBN Telemarketing Tactics
An investigation into telco telemarketing practices has found high-pressure sales tactics are being used to mislead consumers and small businesses into signing... Read More
Telstra CEO Bleats Hardship While Raking Billions In From The NBN
Andy Penn the CEO of Telstra has spent this week bleating on about the high wholesale price of the NBN but what... Read More
Telstra Boss Penn, Slammed After Starting War With NBN To Deflect Own Problems
Telstra boss Andy Penn has moved to deflect criticism of the carriers falling revenues and reduced dominance in the market by starting... Read More
