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Harvey Norman & Apple Top NSW Complaints List Again

Jon Bragg June 6, 2017 No Comments

NSW Fair Trading has published its complaints register for the month of April, revealing Harvey Norman and Apple are among the most complained about businesses in the state. While Harvey…

Electronic Gear Sales Take A Dive

Computer Daily News June 2, 2017 No Comments

It’s enough to make Gerry Harvey weep. Far from taking off, as new hardware and software arrives in the marketplace and households recover from Christmas spending, retail spending by Australians…

Target Pays $18m For Data Breach

Computer Daily News May 25, 2017 No Comments

US retailer Target has agreed to pay US$18.5 million to resolve an investigation by multiple state prosecutors into its massive 2013 hack, a deal that represents the largest multi-state data…

Chinese Online Retailer Beats Amazon On Drone Deliveries

Computer Daily News May 24, 2017 No Comments

JD.com, China’s largest online retailer, says it has trialled the use of a delivery drone capable of carrying a ton of cargo to rural Chinese customers and potentially pipping Amazon…

Virtual Reality Fails To Take Off Claim Retailers

David Richards May 22, 2017 No Comments

Retailers and manufacturers who banked on Virtual reality as a sales driver in 2017, are staring down the barrel of limited sales as consumers struggle to come to grips with…

ACCC Move To Rein In Extended Warranties

Fergus Halliday May 16, 2017 No Comments

Following their ongoing review of warranty-selling practices, the ACCC has moved to accept court enforceable undertakings from two companies – one of which is a Harvey-Norman subsidiary. “The ACCC has…

Vita Group CEO Loses Millions Due To Telstra Store Renegotiation

Jon Bragg May 12, 2017 No Comments

Vita Group founder and CEO Maxine Horne has seen her stake in the company drop in value by $17 million in a single day. After the company’s shares closed at…

Citi Predicts Amazon Will Push Oz Retail Down 10%

Fergus Halliday May 11, 2017 No Comments

Market analysts at CITI have predicted that the arrival of Amazon will have an impact on the bottom line of Australian retailers in a way that is both widespread and…

Amazon Searches Surge Ahead Of Australian Launch

Jon Bragg May 11, 2017 No Comments

Amazon-related searches have risen by 93% in Australia since July last year as an increasing number of consumers seek out information about the online retailer’s local launch. Data from Hitwise published by…

Overseas Retailers Make Up 40% Of Online Sales In Oz

Jon Bragg May 9, 2017 No Comments

Australians continue to turn to overseas websites for online purchases according to data gathered by Australia Post. The Sydney Morning Herald reported that sales on websites outside of Australia account for…