Telcos Need More Empathy For Customers In Hardship: TIO
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September 1, 2021
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Telcos are being urged to have more flexibility and empathy for customers suffering financial hardship in a new report from the Telecommunications... Read More
Vocus Upgrades Optical Network With Nokia
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August 16, 2021
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Vocus enterprise, government, and wholesale customers will see a lift in their broadband speeds, the company says, with a major upgrade of... Read More
Massive Twin Tower To Replace Vocus Datacentre
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August 13, 2021
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A massive $1.5 billion twin-tower office complex is being built on the current site of Vocus’s Melbourne datacentre, forcing the recent Macquarie... Read More
Apple, Oppo, Tangerine, Amaysim Take Top WhistleOut Gongs
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August 2, 2021
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Amaysim, Tangerine Telecom, Oppo, and Apple have taken out top honours in the 2021 WhistleOut awards, which focus on consistency and value... Read More
Vocus Oz Finalises Sale To Voyage Consortium
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July 23, 2021
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Voyage Australia, a consortium formed by Macquarie Infrastructure, Real Assets (MIRA) and Aware Super, has finalised the takeover of telco Vocus. The... Read More
Commbank To Offer Cheap NBN
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July 23, 2021
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The Commonwealth Bank is acquiring a 25 percent equity stake in More Telecom and Tangerine, NBN providers with a combined 90,000 customers,... Read More
Webcentral, 5G Networks To Merge
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July 19, 2021
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5G Networks has agreed to merge with domain hosting company Webcentral Group, of which Webcentral will acquire 100 percent of 5GN shares.... Read More
Expectations For Telcos Dealing With Vulnerable Consumers
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July 16, 2021
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The Australian Communications and Media Authority (ACMA) has released guidelines for the telecommunications sector when dealing with consumers in vulnerable circumstances. ACMA... Read More
Telecoms Execs Call For EU Regulation Overhaul
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June 30, 2021
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The return of the Mobile World Congress has given top telecoms executives a soap box to call for a total overhaul of... Read More
Boost Founder Wades Into TPG-ACCC Bunfight
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June 23, 2021
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The founder of Boost Mobile has weighed in on the spat between telco giant TPG and the ACCC, saying the watchdog “let... Read More
Vocus Group Takeover Poised To Pass Penultimate Hurdle
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June 22, 2021
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The $3.5 billion takeover of telecom Vocus is expected to pass its penultimate hurdle today after the Foreign Investment Review Board cleared... Read More
ACCC Slams TPG-Vodafone Merger As Mobile Prices Soar
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June 21, 2021
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The ACCC has cried “I told you so” over the TPG-Vodafone merger, pointing out that mobile plan prices have risen at all... Read More
Customer Outrage At Internet Outage
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June 17, 2021
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Australians are venting their anger and frustration at the mystery outage that took down service across a huge chunk of the internet,... Read More
Superloop Snaps Up Exetel For $110 Million
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June 8, 2021
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Superloop is forking out $110 million to buy Exetel, the largest independent internet service provider in Australia. The deal, which includes $100... Read More
Federal Court Slugs Vocus $2.5 Million For Dodo And iPrimus Claims
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June 2, 2021
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Dodo and iPrimus, both owned by the Vocus Group, have been fined to the tune of $2.5 million between them for misleading... Read More
Swoop Back On ASX
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May 31, 2021
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Telecommunications company Swoop has relisted on the ASX following a 15-fold oversubscribed $20 million capital raise. The fixed wireless and wholesale network... Read More
Telstra, Optus, TPG Spend Big On mmWave Spectrum
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April 26, 2021
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Australian carriers coughed up hundreds of millions of dollars in the recent 26GHz spectrum auction. Five companies have won spectrum in the... Read More
Complaints To Aussie Telco Companies Down 25% During December Quarter
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April 23, 2021
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Are telecommunications companies getting better, or has COVID-19 turned us into a more patient nation? Maybe it’s a little from column A... Read More
Optus Announces Service Pause Option
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April 12, 2021
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Optus has announced its latest offering: no service. In a surprising – and refreshing, really – evolution of the telco company’s business,... Read More
Telco Superfone Cops $300k Fine For Dodgy Telemarketing
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March 26, 2021
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Telco company Superfone has been slapped with a $300,000 fine in the Federal Court for misleading customers and making unsolicited telemarketing calls... Read More
Vocus Lays More 720-Fibre Across Sydney Harbour
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March 16, 2021
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Aussie connections specialist Vocus has laid a 720-fibre core cable near the Anzac Bridge in Sydney, the 12th cable that crosses the... Read More
Vocus $3.5b Takeover Spells Doom For iPrimus And Dodo
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March 11, 2021
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Analysts say Vocus’s new owners may be tempted to cut loose the telco’s retail broadband businesses, Dodo and iPrimus, as it evaluates... Read More
Macquarie Sniffs At Possible $3.4 Billion Aussie Vocus Takeover
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February 9, 2021
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SYDNEY: Sydney-based telecommunications provider Vocus, which has been languishing in the Aussie stockmarket, has received a non-binding offer from Macquarie Infrastructure and... Read More
Small-Big Operators Increasingly Complaining About Online Services
MELBOURNE: Complaints from Australia’s small business sector about telecoms services – especially those delivered online – are on the increase, according to... Read More
AGL Powers On Its Mobile Business
Energy provider AGL has launched a new 3G and 4G mobile service, offering discounts when combined with its own energy plans. The... Read More
Are Big Three Telco Plans Good Value?
Almost one in five customers of the “big three” telcos – Telstra, Optus, and Vodafone – believe they are not getting their... Read More
Macquarie Telecom Accused Of Copying File-Share Product
MELBOURNE: Macquarie Telecom has been taken to court by Melbourne-based global tech company Cocoon Data, claiming the telco copied one of its... Read More
Mobile Service Price To Fall
SYDNEY: The price of wholesale mobile voice services is expected to drop, following the ACCC’s decision to reduce the price of connecting... Read More
Optus Targets Budget-Conscious Businesses With $149 Mobile Plan
Optus has launched a new affordable mobile plan for small business owners, which provides four mobile numbers for $149 per month. The... Read More
Optus Unveils $1-Per-Day Prepaid Plans
Optus has launched new one-dollar-a-day subscription prepaid mobile plans. The new Optus Flex plans can be paid daily, weekly, fortnightly or monthly,... Read More
DTA Names Telecoms Suppliers
CANBERRA: The Digital Transformation Agency – part of the Federal Government’s social services portfolio – has named 26 suppliers to form part... Read More
Optus demonstrates world-first 5G carrier aggregation call
SYDNEY: Embarking on its 5G journey, Optus has made a 2300 + 3500MHz 5G non-standalone carrier aggregation test via a trial to deliver... Read More
Zoom Opens Singapore Datacentre
SINGAPORE: Zoom Video Communications has opened a datacentre in Singapore, its first in Southeast Asia. The Singapore data centre, which connect the... Read More
Telstra Struggles As CEO Tries To Build His Profile Between Two Dogs
Telstra is a mess with the Company struggling to convince consumers to buy premium 5G smartphones due in part to a very... Read More
COMMENT:Telstra Cyber Attack Shows How Easy Australia Can Be Hit
A cyber-attack against Telstra’s network that left tens of thousands of homes without broadband is a real problem for all carriers and... Read More
Netflix & YouTube Return To Normal Bit Rates, Increasing Pressure On Telecos
The country’s telecos companies are working to cope with the added pressure on their networks, as both Netflix and YouTube return to... Read More
US Poised To Impose Visa Restrictions On Huawei Employees
US Secretary of State Mike Pompeo has stated that the US is set to impose visa restrictions on Chinese companies like Huawei... Read More
Newly Merged TPG Expands Network
According to the CEO of the newly merged TPG Telecom, the new company will prioritise switching on TPG’s old 4G mobile network... Read More
How Management Plans To Lead TPG-Vodafone Post-Merge
Following TPG Telecom shareholders’ approval of the $15-billion merger with Vodafone Hutchinson Australia, the two telecoms companies are scheduled to commence operations... Read More
Optus Stepping Up Efforts To Sell $2bn Portfolio Of Comms Towers
Optus has recruited the help of additional advisers as part of efforts to sell off its $2-billion portfolio of communication towers, according... Read More
Australian Satellite and IoT Company Myriota Raises $28 Million In Latest Funding Round
Myriota – an Australian company that specialises in low-cost and low-power satellite connectivity – has successfully raised $28 million in a Series... Read More
TPG revenue creeps up 1pc as Vodafone merger plan closes in
SYDNEY – TPG Telecom has reported revenue of $1.25 billion for its latest half-year, ended January 31 – up just one percent... Read More
ACMA steps up to fight mobile number fraud
CANBERRA: The (ACMA) is stepping up its fight against mobile number fraud with a new industry standard that requires telcos to add an... Read More
Vocus Taps NBN Satellite To Deliver Comms To Outback Mine
Aussie telco Vocus has inked a deal to provide publicly listed resources company Northern Minerals with a business-grade communications service, using NBN... Read More
Public Distrust Haunts Government’s Digital Push
More than a third of the Australian population is unwilling to provide personal information to the Federal Government because they don’t trust... Read More
Telstra Inks Big China Deal
Chinese datacentre company Chayora and Telstra International are teaming to offer co-location services and network connectivity on the Tianjin-Beijing corridor in China.... Read More
Oz Enjoying Faster Average Download Speeds, FTTN Still Underperforming
A recent ACCC report shows that Australians are benefitting from faster average download speeds, with retail service providers (RSPs) now delivering more... Read More
10.5 Million Oz Premises Ready To Connect, As Rollout Nears End
NBN Co has declared a 39 percent increase in revenue to $1.8 billion for the six months ended December 31, as it... Read More
Phone & Internet Complaints Down 12% In Q4 2019
Complaints to the Telecommunications Industry Ombudsman from residential consumers and small businesses were down 12% in Q4 compared to the previous quarter,... Read More
Move Over SkyMuster, Elon Musk Is Coming For Oz Regional Broadband
SkyMuster NBN technology may be under threat in regional and rural Australia as Elon Musk takes the next step in bringing satellite... Read More
