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ACCC Takes Facebook To Court Over Data-Mining VPN App

Jake Nelson December 16, 2020 No Comments

The ACCC is dragging Facebook before the Federal Court, accusing the tech giant of misleading users and mining their data with its Onavo Protect VPN app. The consumer watchdog is…

Broadband Speeds Hit Record High During Covid-19 Pandemic

April Glover December 4, 2020 No Comments

Download speeds were the highest they have ever been during the pandemic, according to a new report published by consumer watchdog the ACCC. Retail service providers (RSPs) in October achieved…

Are Aussie Telcos Doing Enough To Protect The Financially Vulnerable? ChannelNews Investigates

April Glover December 2, 2020 No Comments

Last week, Telstra’s ‘unconscionable’ pattern of signing Indigenous customers to post-paid mobile contracts they could not afford nor understand was slammed by Australia’s consumer watchdog, the ACCC. Between 2016 and…

Should Google Buy Fitbit? ACCC Asks Aussies

Jake Nelson November 30, 2020 No Comments

The ACCC has called for submissions on Google’s proposed acquisition of Fitbit, and a court-enforceable undertaking that would protect user data. The consumer watchdog was concerned that the tech giant…

“Unconscionable” Sales To Indigenous Customers Could Cost Telstra $50M

Jake Nelson November 26, 2020 No Comments

Telstra could pay out a $50 million settlement over admitted breaches of Australian consumer law and “unconscionable” sales of post-paid mobile products to Indigenous customers. Between 2016 and 2018, sales…

COVID Fuels $7m In Aussie Losses To Online Shopping Scams

Jake Nelson November 24, 2020 No Comments

More than $7 million has been lost to online shopping scams this year, prompting the ACCC to warn Australians ahead of the holiday season. Losses to these scams jumped by…

ACCC Says “Yes” To Optus Amaysim Takeover

Jake Nelson November 23, 2020 No Comments

The ACCC will stand aside and allow Optus to buy out low-cost mobile operator Amaysim following its bruising loss in court over the TPG/Vodafone merger. Optus announced earlier this month…

E-tailers Commit To Crackdown On Dodgy Unsafe Products

Jake Nelson November 23, 2020 No Comments

Four e-commerce giants have signed on to a voluntary pledge to improve product safety, driven by the ACCC. Amazon Australia, eBay, AliExpress, and Catch have all thrown their weight behind…

High-Speed NBN Tops Five Million Users During COVID

Jake Nelson November 12, 2020 No Comments

The number of Australian broadband users on high-speed plans has topped five million for the first time, fuelled by pandemic demand. A new report from the ACCC has found that…

RECALL: Ring Video Doorbells Catching Fire

Jake Nelson November 12, 2020 No Comments

Amazon has recalled tens of thousands of Ring video doorbells, warning that incorrect installation can cause them to catch fire. The second-generation doorbells, model number 5UM5E5, risk overheating when the wrong…