The ACCC has voiced concern about the rising retail costs of rapid antigen tests, reporting they are seeing single tests sell for as much as $70, despite wholesale costs ranging between $3.95 and $11.45 a test.
Over 1,800 reports from members of the public are being investigated, with prices having risen as tests become more necessary.
“At the extreme end, we have received reports or seen media coverage of tests costing up to $500 for two tests through online marketplaces, and over $70 per test through convenience stores, service stations and independent supermarkets, which is clearly outrageous,” ACCC Chair Rod Sims said.
“There are several businesses that have repeatedly come to our notice thanks to the information provided by the public. We are asking those businesses to urgently explain the prices they are charging.”
The ACCC has contacted more than 40 retailers, seeking information about their costs, current pricing, and stock availability.
“The supply chain is often complex, with several businesses involved from the initial supply to the retail sale of tests to consumers. Retailers operating under the same brand or chain may be setting prices and selling tests independently of the other stores in the chain,” Sims said.
“This means the wholesale and resulting retail prices can vary significantly.”
“Our inquiries so far confirm that a large volume of orders have been placed. However, given delays in the supply of tests, or test parts, into Australia, delays in distribution due to COVID illness or isolation requirements within workforces and at the retailer level, there is significant difficulty forecasting accurate supply.”
In addition, consumers have reported packs being split and sold in individual lots, with some retailers reportedly refusing to provide receipts or providing incorrect receipts to consumers.
“We are closely examining reports of businesses refusing to issue receipts for rapid antigen tests,” Sims said.
“Refusal to provide receipts when requested or for total purchases of $75 or more (excluding GST) is a breach of the Australian Consumer Law.”
