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Slack Goes Down Overnight, A Week After Teams Outage

Business communication service Slack experienced significant outages and connection problems overnight, a week after rival Microsoft Teams went down for several hours.

Issues with slow performance and dropped connections began at around 1am Sydney time this morning, with users suffering from degraded performance across devices. The problem was not fixed until around 7:40am – more than six and a half hours later – according to an update on Slack’s status page.

“We’ve confirmed Slack should be working as expected as of 1:41 pm PDT,” the company said. “We’re continuing efforts on our side to investigate and ensure this trouble doesn’t happen again.

“We’re truly sorry for the interruption today. We appreciate your patience and understanding.”

The Slack issues follow similar problems with Microsoft Teams last week, which went down for several hours on Monday morning. Slack also experienced an outage in May, which saw the entire service collapse for two hours on a Wednesday morning.

Slack, Teams, and similar platforms have become popular for remote working during the COVID-19 pandemic, with big companies such as Twitter using Slack to keep staff connected.

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