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Microsoft Store “Sucks” Claims Gamers, Gaming Boss Agrees

Microsoft’s Store “sucks” according to users with Phil Spencer, Head of Gaming at Microsoft admitting to major problems with the online retail operation, that is stripping revenue from bricks and mortar partners.

“I think we’ve got a ton of work to do on Windows,” Spencer said during Microsoft’s recent XO18 event. “Windows is something I’m very committed to, I’ve heard the feedback about our Store.”

Users of games downloaded from the store are complain ing of an endlessly recurring string of download errors and various installation bugs.

“I’ve given up on the Microsoft Store (aka Windows Store). I’ll sacrifice graphical fidelity to actually be able to play these games” said Jason Evangelho a contributor to Forbes.

Spencer said, “I’m going to take a bigger leadership role on what’s going on with the Windows Store, make it really tailored to the gamers that we know want to see the best from what we have to offer.”

Evangelho said that while Microsoft has tried to make its digital storefront a simple experience, that’s not necessarily what PC gamers want — especially when simplicity devolves into frustration. “The frequent problems I’ve experienced with the Windows Store are shared by many, but it isn’t just failed downloads or installation errors plaguing the service”.

He claims PC gamers want the ability to fine-tune, to customize, and not be locked into using proprietary Microsoft tools when playing an exclusive — or anything from the Microsoft Store that utilizes UWP (Universal Windows Platform). Historically UWP hasn’t played nice with third-party benchmarking tools like FRAPS or capture software like Nvidia ShadowPlay.

Evangelho wrote “The promise from Spencer is vague and there’s really no timeline or immediate action being taken (that we’re aware of) but with Windows suffering so many critical bugs lately, it wouldn’t hurt Microsoft to see this area of Windows 10 improved upon as soon as possible”.