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Optus Misled Customers Again, Penalised $6.4 Million

Elliot Nash December 2, 2019 No Comments

Optus has been ordered to pay $6.4 million in penalties following revelations that the telecommunications company has misled its customers, again. As ordered by the Federal Court, Optus Internet Pty Limited and…

China’s 5G To Drive Smartphone Growth: Australia Lags Behind

Computer Daily News November 29, 2019 No Comments

Hard on the heels of yesterday’s smartphone shipment report by Gartner, comes research by rival IDG which says Australia won’t help push up sales next year because of its slow roll out of…

Government To Fine Non-NBN Users With Broadband Tax

Elliot Nash November 28, 2019 No Comments

Updated to include comment from the Office of the Hon Paul Fletcher MP The Federal Government has reintroduced plans to tax non-NBN operated fixed-line services to fund future costs of…

Telstra Told Off For Mobile Data Usage Notification Fail

Computer Daily News November 28, 2019 No Comments

Telstra has been ticked off by the Australian Communications and Media Authority (ACMA) for failing to notify more than 150,000 mobile broadband customers they were about to hit their data…

150,000 Customers Refunded By Telstra

Elliot Nash November 27, 2019 No Comments

Telstra will refund 150,000 mobile broadband users after the Australian Communications, and Media Authority (ACMA) discovered the national telco had failed to send data usage email notifications resulting in customers being…

NBN Price Change To Benefit 10.3 Million Australians

Elliot Nash November 27, 2019 No Comments

Broadband speeds are set to increase in the wake of the National Broadband Network’s Wholesale Pricing Review 2019 Close-out paper creating several new internet plans and allocating greater capacity and…

NBN Stuff Up Could Cost iiNet $10 Million

Elliot Nash November 26, 2019 No Comments

An NBN stuff up by TPG owned iiNet could cost the internet service provider $10 million after an investigation revealed they failed to minimise disruption to phone and internet connections…

Government To Review Telecoms Provision In New Developments

Computer Daily News November 26, 2019 No Comments

Communications Minister Paul Fletcher has announced a review of the arrangements for telecommunications in new developments that he says will drive competition and make sure Australians continue to have access…

180,000 Telstra NBN Consumers Could Be Up For $341M Payday

Elliot Nash November 22, 2019 No Comments

Telstra will reportedly review the performance of 180,000 NBN connections to determine whether they are paying more than they should following the National Watchdog’s victory against the Australian telco, forcing…

Telstra Failed To Monitor Maxiumum NBN Speeds

Elliot Nash November 21, 2019 No Comments

Telstra will now proactively contact customers not receiving the maximum speed available under their NBN plan, following the national telcos failure to inform internet users about whether or not they…