BenQ Australia has recalled its GV31 Portable mini projector after a potential battery fault was identified that could create a fire risk during normal use.

The portable personal mini projector with a built-in battery was sold nationally, internationally and online through Amazon Australia, the BenQ Online Shop, DigDirect and Videopro between 9 August 2023 and 10 August 2024.

According to the recall notice by the Australian Competition and Consumer Commission (ACCC), the projector’s built-in battery may overheat during normal use. If this occurs, the product could catch fire, creating a risk of serious burns and property damage.

The recall notice states that incidents have occurred.

Consumers are being urged to stop using the projector immediately and check whether their device is affected by reviewing the serial number details on the ACCC Product Safety website.

The GV32 replacement has built-in Google TV, 500 lumens peak brightness and does not have a built-in battery, meaning it requires external power.

The product was promoted as a portable home entertainment projector with 1080p full HD, a rotating lens for ceiling or wall projection, built-in streaming features, wireless speaker mode and up to 180 minutes of battery-powered entertainment.

BenQ says affected customers should contact the company to arrange a return of the product. Consumers will be offered either a free replacement with an upgraded GV32 model projector, or a battery replacement and firmware update for the affected GV31 model.

The company says all GV31 units are valid for the recall program. Customers do not need proof of purchase, but BenQ will check the projector’s serial number. The company says all related recall costs will be covered.

The firmware update includes a dynamic battery management algorithm, battery health diagnostics and a function that can restrict battery-powered use if the projector is found unsuitable for continued battery operation. In that case, the device will only operate via adapter and will prompt users to return it for a battery replacement.

In a separate ACCC recall, Miele Australia has also recalled its WWG880 WCS washing machine over concerns it may move during operation and overheat in some installations.