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Telstra Inks World-First Deal To Make Calls Inside Office 365

As a demonstration of Australian innovation, Telstra has inked a world-first partnership with Microsoft, enabling consumers to make voice calls inside Office 365.

The new ‘Telstra Calling for Office 365’ is set to launch in mid-2018, and will be bundled into several MS Office programs, with the addition of Skype for Business and Microsoft Teams.

Just last week, Microsoft revealed 200,000 organisations are using ‘Teams’, up from 125,000 six months ago.

The product will enable Telstra to further expand into corporate and business segments, with many retiring PABX telephone systems.

The partnership is heralded the first of its kind between Microsoft and any global telco.

Telstra Executive Director of Global Products, Michelle Bendschneider, affirms the new service follows several years of relationship building between the telco and Microsoft.

The new calling service will be sold as a standalone offering, and Bendschneider claims it’s one of Telstra’s most significant product launches this year:

“Launching a product like this caters for, not just the large enterprises, but more importantly the hundreds and hundreds of thousands of Australian organisations that will need to re-plumb and rewire their communications and collaborations environment ahead of a number of things changing in the market like the NBN”.

Microsoft Australia COO, Rachel Bondi, claims Telstra’s new product reflects the close relationship between both companies:

“This is a unique offering in the Australian marketplace. We have Microsoft Office calling and hybrid solutions in other markets, but this is co-created for Microsoft and Telstra only in Australia”.

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