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Breaking News: Teams and Outlook Down as Microsoft Suffers Major Server Failure

Microsoft is facing its real test, with worldwide reports coming that their Office 365, including Teams, Outlook and an array of apps, have crashed.

As of 9am Monday morning Australia EST, users have been locked out of Microsoft’s group chat platform Teams and are experiencing issues with other applications in the Office 365 suite.

Microsoft support teams have flagged the issue and are currently investigating why their platform remains offline.

On Microsoft’s 365 status page, the company has written the following:

“User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Users would be unable to access Outlook.com, Microsoft Teams including Teams Live Events, and Office.com.

Additionally, Power Platform and Dynamics365 properties are affected by this incident. Existing customer sessions are not impacted and any user who is logged in to an existing session would be able to continue their sessions.

Current status: We’ve identified that reverting the recent change did not alleviate impact to Microsoft services as expected. We’re working to explore additional options for mitigation. Scope of impact: Any user may experience access problems for Microsoft 365 services.”

Users on Twitter have expressed their dismay at Teams being inaccessible in the middle of the workday, particularly given how many workers rely on the platform during remote work due to the COVID-19 pandemic.

Microsoft 365 is down… Emails, Teams, Azure AD etc…” one user wrote on Twitter.

Microsoft’s Teams service experienced a huge surge in use during the pandemic.

“We have seen a 775 percent increase in Teams’ calling and meeting monthly users in a one month period in Italy, where social distancing or shelter in place orders have been enforced,” explained a Microsoft spokesperson.

More to come.

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