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Only Half Of NBN Connections Are Currently In Use

A new progress report released by the NBN shows only half of Aussie homes that have access to the NBN have it installed.

The monthly customer experience progress report for February shows 6.3 million Aussie homes can get NBN but only 3.6 million have it installed.

Many consumers have complained about the slow progress of installation and the slow internet speeds.

Brad Whitcomb, CCO – Residential at NBN says “We’ve also demonstrated we will prioritise the experience of people who have connected to the NBN access network, over the pace of rollout, by temporarily pausing sales on our HFC network until we can ensure the network delivers the optimal service it is capable of,” he says.

This customer experience progress report is a new monthly initiative where Aussies can track its performance in improving services delivered on the NBN access network.

Earlier this month, the Communication Consumer Action Network says it was concerned over the lack of service guarantees consumers have with their NBN connection.

NBN is planning to complete rollout by 2020

View the report below. Read more about it here.

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