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New Foxtel Experience iQ3 Updates Commence

Foxtel has confirmed that it has completed its New Foxtel Experience roll out to iQ4 set top boxes and updates to the first 50,000 iQ3 boxes will begin tonight and expected to be completed by mid-November.

The New Foxtel Experience provides customers with iQ3 and iQ4 boxes a completely redesigned user experience, bringing together the best of TV and On Demand, all in one place.

Initial feedback from iQ4 customers has been positive so far, with users reporting the New Foxtel Experience has made finding their favourite content and discovering new content much easier.

They have also given positive feedback about the opportunity to seamlessly stream On Demand content included in their Foxtel plan and alongside Netflix shows.

According to Alice Mascia, Foxtel chief strategy and product officer, the New Foxtel Experience has opened up an “incredible new way for customers to enjoy the best entertainment”.

“We’re excited to now be underway with iQ3 installations and upgrades, so even more Australians can experience Foxtel like never before,” Mascia continued.

“By the time iQ3 updates are completed in November, more than 1.1 million of our advanced set top boxes in Australian homes will have been updated.”

“With the completion of the iQ3 updates in November, we will be adding more apps to the New Foxtel Experience with ABC iView and the SBS On Demand, reinforcing Foxtel as the home of the world’s best content.”

Existing Foxtel customers will not have to do anything to activate the New Foxtel Experience as software updates will occur automatically through their Foxtel connection.

The New Foxtel Experience on iQ3 is available immediately for new customers having commenced with installations occurring from Thursday, October 10.

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