Kogan Marks 14th Birthday With High Volumes, Home Offices
Staff at Kogan’s Melbourne HQ are celebrating the company’s 14th anniversary at home due to COVID-19.
Kogan is experiencing high volumes of delivery orders due to the outbreak and is continuing to deliver to customers across Australia and New Zealand, though notes that orders may be delayed.
“The health and well-being of our customers, workforce and partners is our top priority so, wherever possible, we have enacted a work from home policy to assist in reducing the spread of this outbreak. It may take a little longer than usual to receive a reply, but rest assured all enquiries will be responded to as quickly as possible, and all goods dispatched in an orderly fashion,” the company said on its website.
According to Ruslan Kogan, founder and CEO (pictured), Kogan began as a home office and is well-equipped to operate as one again.
“Over the last fourteen years, all of our systems and processes have been engineered to be cloud based which allows our teams to operate from anywhere with an internet connection.
“Team safety and community service are our highest priorities in this fast-evolving crisis. Fortunately, we’re in a position where we can take these extra precautions without interrupting our ability to serve our customers, who are relying on us to deliver even more during this period of high volumes,” he said.
Mr Kogan added that the business is a resilient one, and can continue to serve in “the worst of times”.
“We also stand ready to help others in our community who may need advice or assistance in setting up working from home arrangements, or selling their goods to people staying home,” he said.