iFixit Puts An AI Mechanic In Your Pocket

iFixit, the DIY online repair hub known for its step‑by‑step gadget guides, is expanding its toolkit.

The company has introduced integrated artificial intelligence, giving everyday users ways to troubleshoot and fix their phones, tablets, and a wide range of gadgets at home or on the go.

In a media statement today, iFixit announced its new AI tool, FixBot, which lets a person describe their problem by voice or text. “It does what a good expert does: asks the right questions, narrows down the possibilities, and guides you toward the fix,” says iFixit CEO Kyle Wiens.

FixBot, iFixit’s new AI tool

“You tell it what’s happening: your phone dies at 30 per cent, your washing machine won’t drain, your mower sputters and stalls.

“It asks follow-up questions. It eliminates possibilities. It thinks out loud with you, the way a master technician would, until the diagnosis clicks into place. Then it finds the parts and helps direct you to the appropriate repair guide.”

Wiens says FixBot actually knows what it’s talking about.

“It pulls its answers from our 125k repair guides, our massive question-answer forum, and our huge cache of PDF manuals.

“It knows how to find ideal bolt torque from a table in a manual. It can read a part schematic and tell you the part number you need to order. Importantly, it’s much better than other systems at not making stuff up. It’s not going to tell you to cut the blue wire when there is no blue wire.”

iFixit’s app is back in the App Store

Alongside FixBot, iFixit has also launched the iFixit app, available through the App Store and Google Play Store. Wiens describes it as “a workbench that keeps track of your repairs.” The app also includes a battery lifespan predictor.

iFixit’s history with apps is unusual. It first launched one in 2011, but in 2015 it was removed from the App Store after it published a “tear‑down” of an Apple TV developer unit. Despite that setback, the company continued to thrive through its website. Now, ten years later, the app has returned, featuring thousands of repair guides, smart troubleshooting, and support from FixBot.

Founded in 2003, iFixit today offers nearly 69,000 repair guides covering everything from smartphones and laptops to cars, appliances, and even medical equipment. The company is also a passionate supporter of the right‑to‑repair movement and generates income by selling parts and repair tools.