Home > Brands > ACCC > ACMA To Set New Rules For Broadband Service Failures

ACMA To Set New Rules For Broadband Service Failures

SYDNEY: The Australian Communications and Media Authority (ACMA) said it will seek input into new rules aimed at helping consumers know what to do when their fixed broadband telco fails to meet retail service levels.

This follows the Australian Competition and Consumer Commission (ACCC) recommencing its NBN wholesale service standards inquiry.

The inquiry has been examining rebates to be made payable by NBN Co to access seekers in connection with failures to meet service levels and the possible pass-through of these rebates to consumers.

ACMA has been working with the ACCC on the implications of such wholesale rebates at the retail level.


You may also like
nbn logo and person
NBN Provider Upgrades Voice Platform
NBN Co Tells ACCC It Cannot Recover Costs
NBN Co Bungle Leaves 20,000 Customers Unable To Connect Or Book Appointments
NBN Co. Paid Executive Bonuses “Equivalent To 88 Cartier Watches Each”
nbn logo and person
NBN Co Sacked 50 Employees Over Zoom This Week