US Government Accused Of Protecting Apple Following Galaxy Note 7 Recall
The US Government have been accused of taking “excessive” action against Samsung, over the failure of a limited number of the Companies New Galaxy Note 7 which has been identified as having a battery problem, which has resulted in some smartphones bursting into flames.
Overnight the U.S. Consumer Product Safety Commission made a formal recall of the device this was despite Samsung initiating a global recall of 2.5M of the devices. To date less than 40 have burst into flames.
In Korean the move has been slammed with some officials claiming the “excessive” approach by US officials comes as Apple a US Company is rolling out their new iPhone 7.
In the past US officials have failed to stop the sale of Apple iPhones despite several bursting into flames.
In Korean business executives have accused the US Government of protecting US business interests.
The Korean Herald said yesterday that ‘Although Samsung Electronics is looking for ways to solve this situation such as recalling the entire quantity of Galaxy Note 7, US authorities are taking excessive action”
They pointed out that Some Korean business believe that the American Government is trying to protect Apple and that the “excessive” action is deliberate.
They also claim that Samsung is now facing the same situation that Sony and Toyota faced in the past when their products were recalled.
The US Federal Aviation Authority has advised Americans not to use Galaxy Note 7 in airports.
Experts are suggesting doubts by saying that probability of fire occurring in cars and garages due to combustion of batteries of Smartphones is not that high.
Korean experts have said that If a mobile were to ignite on its own, the cathode and anode in a battery needs to be combined together to create heat. When this energy is created the LCD liquid crystal becomes crushed and starts ignition.
They claim that Galaxy Note 7s that were found at accident scenes were “far from being crushed”.
Professor Cho Jae-pil at UNIST a leading research facility said. “I believe that the U.S. is taking excessive measures since explosion cannot happen since there is a control device.”
“It is certain that any countries will try to implement policies that will be more advantageous for their businesses.” said Professor Lee Byeong-tae of UNIST. “Apple and the U.S. are actively utilizing this opportunity and they do not have to be concerned about protecting their trades.”
“Since there aren’t any special measures that Samsung Electronics can take at this time, it needs to hurry up and find ways to recover from this situation.” said Professor Lee. “It can protect from its brand being tarnished forever by pushing forward a date to re-supply the market”.
The discovery that batteries on the smartphone could ignite saw Samsung immediately orchestrate a recall of 2.5 million devices spanning 10 countries.
Now the interference of US Federal Government officials has led to delays in providing replacement devices and resolving the problem for customers say experts.
Samsung launched its top-of-the-line Galaxy Note 7 smartphone on Aug. 19, bringing it to market just ahead of Apple’s iPhone 7. Two weeks later, it was forced to launch the global recall because of faulty batteries that could explode while charging.
In announcing the recall, however, experts say, the South Korean company appears to have neglected to first coordinate with the U.S. Consumer Product Safety Commission. According to U.S. law, the agency must be notified within 24 hours after a safety risk has been identified, and recall announcements are generally then carried out jointly with the CPSC.
Neither Samsung nor the CPSC would say when the agency was first contacted. But the U.S. agency didn’t issue a statement until Sept. 9, a week after Samsung’s initial announcement.
At that point, the CPSC urged consumers to stop using the Galaxy Note 7 immediately.
“This is completely unusual; companies just don’t issue recalls without the CPSC,” says Pamela Gilbert, a partner with Washington’s Cuneo Gilbert & LaDuca LLP and a former executive director of the CPSC. If a company cooperates and contacts the CPSC first, the CPSC can issue a warning to consumers immediately, and then issue a recall after determining how to fix the problem, Ms. Gilbert says.
The delay stems from questions about the precise problem with the phones and how best to correct it, according to a person working for a major U.S. carrier with knowledge of the situation.
“We are working as hard as we can and as fast as we can to announce an official recall in conjunction with Samsung,” a CPSC official said this week.
In response to the criticism, Samsung said it was working with partners and carriers in each market to execute exchange programs as quickly as possible.