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Shoretel Rebrands M5 Service

With market demand for cloud communications in Australia growing rapidly, US-based Shoretel has launched a cloud-based IP telephony operation in Australia dubbed Shoretel Hosted Voice.

It replaces a service Shoretel has been offering under the M5 brand after acquiring M5 Networks last November.

The new system includes voicemail, unified messaging, click-to-dial, mobility and audio conferencing services. It was unveiled last night at the opening of a new Shoretel office in Melbourne.

This marks completion of the integration of M5 into Shoretel and the “first phase of product enhancements,” Shoretel said in a media release.

Shoretel said that, with voice datacentres in Sydney, Melbourne and Canberra, the company can organise enterprise IP telephony requirements on a per-month per-user subscription basis to Australian organisations of all sizes.

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