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Ring Fires Employees For Unauthorised Access To Customer Footage

Embattled home security camera maker, Ring, has fired four of its employees for abusing their access to customer data, including video footage.

The Amazon-owned company wrote to US lawmakers earlier this week stating they had received four complaints over the past four years in relation to employees accessing data beyond the scope of their jobs.

‘At Ring, customer trust is at the center of everything we do and we take customer privacy and protection of customer data very seriously,’ the letter stated.

‘Over the last four years, Ring has received four complaints or inquiries regarding a team member’s access to Ring video data.

‘In each instance… Ring promptly investigated the incident, and after determining that the individual violated company policy, terminated the individual.’  

Ring’s submission was a response to a letter sent by a group of Senators in November last year, asking the company to explain how they ensure the protection of consumer data.

(AP Photo/Jessica Hill, File)

It comes after months of international scrutiny for the company’s complacency in responding to multiple hacks and leaks of customers home video footage and data.

Earlier this week, Ring’s CEO Jamie Siminoff, denied the company had security issues and instead blamed customers for not changing their passwords.

This latest revelation may impact the sales of Ring’s devices in Australia, which are currently being sold in outlets such as JB-Hi-Fi, Officeworks and Harvey Norman.

You can view Ring’s letter to lawmakers here.

(AP Photo/Ross D. Franklin)

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