Kogan Tops Complaints Register, ‘Android Enjoyed’ Shuts Shop
Infamous tech e-tailer, Android Enjoyed, has officially shut down, after topping the NSW Fair Trading complaints register for four consecutive months. In its absence, Kogan has taken first place, notching 42 complaints in July.
Korean tech giant, Samsung, came in second – with 33 complaints during the month – followed by Harvey Norman with 31.
The majority of complaints concerned defective electronics, whitegoods or gas appliances.
Android Enjoyed sister company and camera reseller, CameraSky, has also shut shop, with both websites advising consumers to email for further information.
“This website has already stopped trading. For any enquiries please contact [email protected],” the website reads.
As previously reported, Android Enjoyed ranked first place on the NSW Fair Trading complaints register for the month of February, March, April and May.
The e-commerce company dropped to fourth place in June.
Sister company, CameraSky, came in second place for April and May.
The news comes after Fair Trading issued a public warning against the company in September 2016, urging consumers to stay away from the organisation and its three e-commerce sites.
At the time, NSW Fair Trading Commissioner, Rose Webb, affirmed the agency was finalising its preferred course of action, against Android Enjoyed and its parent company.
Complaints surrounded “quality of goods”, “payment without supplying” and other ACL breaches.
The news comes after NSW Fair Trading introduced legislation to streamline consumer disputes with resellers and retailers.
Other suppliers who made the July NSW Fair Trading complaints register included; Apple (17), JB Hi-Fi (14), The Good Guys (14) and LG (12).