Big W Leads Late Night Retail Return
Discount retailer Big W is set to be one of Australia’s first department stores to relax in-store shopping restrictions after resuming late night shopping this week – signally a forthcoming return to normality after COVID19.
Many other local retailers are choosing to reopen their stores this week (e.g. Apple Australia), whilst ensuring a focus on in-store safety amid the decline of coronavirus.
Big W’s return to late night trading is said to be a response to customer demand, after finding more people were heading to stores after COVID19 restrictions began lifting around the country.
The department store will resume late night trading (till 9pm) one weekday a week, coupled with social-distancing rules and contactless pickup service on a state by state basis.
Iconic Australia department store, Myer, revealed it was reopening five QLD stores this week.
It comes after Myer was forced to stand down around 10,000 employees as it temporarily closed stores nationwide amid the pandemic.
Supermarket giant, Coles, has also stopped its ‘community hour’ and earlier opening time, instead returning to normal trading.
The news comes as ANZ-Roy Morgan’s Consumer Confidence Index reported its fifth straight weekly increase.
“The strength in confidence last week was encouraging. Overall sentiment is now around the levels seen during the GFC,” said David Plank, ANZ Head of Australian Economics.
As previously reported, The Australian Retailers Association (ARA) has advised it’s preparing for the local industry to return to work as early as next week, however, an emphasis on safety is key.
The ARA has stressed the importance of avoiding a ‘false start,’ asserting while a quick return is preferred, as “safe one” is paramount
In-store safety restrictions being upheld by many local retailers include limits on customers, heightened cleaning, sanitisers at the door and more. Apple Australia has advised it may be checking the temperature of customers prior to entering stores too.