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Aussies Hit By Huge Google 17-Hour Outage

Google has confirmed that many Australian users were affected by a major outage that yesterday swept its US connections, especially in the eastern US states, and also affected users in most of the USA, parts of South America, Europe, the Middle East and Australia and New Zealand.

The outage lasted for almost 17 hours in some quarters. Google noted that “a number of Australian users took to social media to complain about being unable to use some services.” The outage also affected other services, including Snapchat, which relies on Google Cloud architecture.

In a statement posted by Google on its Cloud Platform, the company said it was experiencing a multi-region issue with the Google Compute Engine and expected to return to a normal service “shortly”.

Snapchat

The outage also had knock-on effects in other services, such as Snapchat and Twitter.

The massive extent of the outage was captured by San Francisco-based outage tracker ThousandEyes. “These views show 249 of ThousandEyes’ global vantage points in 170 cities around the world with 100pc packet loss,” the tracking company said.

The outage started around 12.15pm San Francisco time (4.15pm AEST). At 9am Sydney time Google advised: “Gmail service has already been restored for some users, and we expect a resolution for all users in the near future.”

 

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