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Apple To Pay $74M For Faulty Keyboard Drama

Apple has finally agree to settle a years-long class action lawsuit over faulty keyboards found in various MacBooks over the years.

A US$50 million settlement offered by Apple to settle the case has just received preliminary approval from a federal judge, meaning it is likely to move forward.

The class-action lawsuit regards the so-called ‘butterfly keyboard’ found in the MacBook, MacBook Air, and MacBook Pro covers machines launched between 2015 and 2016. The keyboard was faulty in a number of ways: keys would stick and repeat, while dust gathering in the cracks was enough to render the keys useless.

After thousands of complaints, Apple launched a repair program in June 2018, which simply replaced the keyboards with another butterfly keyboard.

The original lawsuit was launched in 2018 and became a class-action lawsuit in 2021, involving customers from California, Florida, Michigan, New Jersey, Illinois, Washington, and New York.

Apple has, not surprisingly, retired the butterfly keyboard, and now uses a ‘scissor switch’ model.



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