![]() It lists the annual savings as coming from three
sources: a fall in TIO complaints ($3.78 million); reductions in “wrong contract” problems for post-paid mobile services ($92 million); and – the whopper – a $449.5 million saving from fewer unexpected high bills for post-paid services. ACMA yesterday published its Reconnecting the Customer-Estimation of Benefits “Since the ACMA shone the spotlight on telco customer service through the “Consumers now have a lot more money in their pockets due to a reduced “‘Furthermore, the report goes on to note that the $545 million in annual |