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Woolworths Expands Grocery Pick Up To All Stores

Woolworths is now offering grocery pickup at all of its over 970 supermarkets across Australia.

As the arrival of Amazon in Australia edges closer, Woolworths has ramped up its grocery collection service by adding over 670 more stores in the past month.

‘Pick Up’, formerly known as ‘Click & Collect’, allows Woolworths customers to select a time to pick up their online grocery order, with options for ‘Drive Up’, drive thru, remote locker and delivery to cars in designated parking bays available depending on the location.

“We’re always looking for new and innovative ways to make shopping easier for our customers,” said Woolworths Head of Online Operations Lisia Roth.

“From remote regional towns with only one Woolworths supermarket to major metro areas where customers have multiple Pick Uplocation choices, customers will be able to get more time back in their day as we do their shopping for them,” Roth said.

Over 4,500 personal shoppers have been employed to pick and pack the online orders. The Woolworths app can be used by customers to track their order, and can also let the supermarket know when they are approaching a store for faster pick up on arrival.

Woolworths noted that each store has a set number of Pick Up orders available each day.

“As more and more customers start using the service we will monitor the performance, available collection windows and capacity, and customer feedback to ensure Pick Up is the best possible experience for every user,” Roth said.

Pick Up is available for free with orders over $30.

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