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TPG’s Internode Gonged

TPG-owned Internode, a provider of Internet services, has won a gong in the Roy Morgan group’s monthly Internet Service Provider Customer Satisfaction Award.

Morgan has not been exactly speedy in getting the news out: the award is for its actions in June.

TPG in fact took the two top places for that month, with its iiNet outfit finishing in second place.

Roy Morgan CEO Michele Levine said Internode’s “excellent customer satisfaction result in June” was strengthened by the fact that only 4.5 percent of Internode customers have indicated they are likely to switch fixed broadband service providers in the next year:

People, people

  • Katrina Troughton is the new managing director of IBM Australia and New Zealand. She replaces David La Rose, who has been promoted to the position of GM at IBM Partner Ecosystem, based in the USA. Troughton is the first woman to slip into the hot seat at the peak of IBM A/NZ. She has worked at Big Blue for no fewer than 28 years – a life sentence, some would say – but has also spent four years as GM for IBM NZ. Most recently she has been IBM’s veep for enterprise and commercial sales for Asia-Pacific.
  • North Sydney-based enterprise software house Nextgen Distribution has named Gavin Lawless as its first Australian MD. Lawless joined Nextgen in September last year and has recently been working as director of growth, a task that now falls to John Walters.
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