Telstra, Optus & CBA Cause Thredbo Mayhem
Thredbo visitors have continued to face mounting technical difficulties, as mountain operators deal with both a downed Optus network, and constant problems accessing the Commonwealth Bank network.
Sources claim some Thredbo ticket operators have resorted to paper credit card forms, coupled with reports Telstra cut Optus’ cable almost a week ago.
Some businesses claim network difficulties have resulted in many hand processed payments, with some outlets forced to close early.
Outside Thredbo, several Commonwealth Bank customers have taken to social media to express their outrage, with many unable to access the bank’s online and mobile banking platform.
Many non-CBA VISA card transactions via the bank’s terminals have allegedly also been affected.
The bank formally acknowledged issues around 7.30am this morning, asserting service resolutions were rolling out throughout the day.
“You may not be able to make payments or access all features while logged on this morning. Please try again later,” Commbank’s website said.
Update #2 at 12:23 – Transfers and payments are now working in NetBank and the CommBank app. As we restore services some users may experience log-on taking a little longer than normal. We’re sorry – we realise this isn’t the best start to a Monday and we appreciate your patience
— CommBank (@CommBank) 20 August 2018