HP PC’s ‘Bricked’ By Latest Windows 10 Update
The latest Microsoft update for Windows 10 users has turned into a nightmare for the big US software Company, with users finding their hard drives wiped when they rebooted and others, not even able to reboot their machines.
The problem seems to be down to incompatible keyboard drivers on certain HP machines throwing a wobbly when the KB4464330 patch is implemented.
According to The Register, one user discovered that his HP EliteDesk 800 G3 refused to boot after applying the patch, spitting out the old classic “WDF_VIOLATION” as an explanation.
Microsoft’s support said it was aware of the issue and hinted that it may extend to other providers.
“Actually, HP computers are not the only product affected for this issue other computers as well like DELL etc,” a support agent said, adding that the update has been temporarily paused and that a “higher level of support” is “already working on it.”
This is not much consolation to those that can’t boot their Windows 10 machines right now.
One answer is to delete the HpqKbFiltr.sys file in the system32/drivers folder.
A full explainer on how to do that on a PC that won’t boot has been shared on Reddit.
Only do this if you are confident with the Windows OS.
The Microsoft update has left many users many wondering if automatic updates are worth the hassle.