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Big Blue Scrambles Red-Faced Due To Major Global Outages

NEW YORK: IBM is suffering a worldwide outage of its cloud platform, causing it to pull the plug on services and customers’ operations.

In status notifications, IBM confirmed that it had been experiencing widespread problems with IBM Cloud.

The problems are impacting services such as Cloud Object Storage, Kubernetes Service, App Connect, VPN for VPC, Identity and Access Management, Continuous Delivery and Watson AI cloud services .

The problems began around 8am AEST yesterday and escalated at about 10.15am. “Sorry, we’ve encountered an error on our end, and our developers are working on clearing this up,” said an early message.

IBM Aspera, a unit of Big Blue that sits under its hybrid cloud business unit, said at 3:06pm Pacific time that it had been alerted to a disruption affecting all regions.

According to Aspera, AoC Managed Storage was suffering a “major outage”, affecting cities from Melbourne in Australia to Amsterdam, Dallas, Frankfurt and Toronto.

“We have been alerted to a service disruption affecting IBM AoC Managed Storage. Our engineers are currently investigating the incident and will provide updates when more information is available,” it said.

IBM Cloud Transfer Clusters that were stung included centres in Sydney, Amsterdam, Chennai, Dallas, Frankfurt, Hong Kong, London, Melbourne, Mexico, Milan, Montreal, Oslo, San Jose, Sao Paulo, Seoul, Tokyo, Toronto, Washington DC, Paris, and Singapore – among others.

Meanwhile, customers of IBM Cloud said they had been told of the outage.

“Our database provider, IBM Cloud, told us the following privately: ‘This is what appears to be a networking issue affecting a large portion of IBM Cloud services,‘ marketing automation software maker Autopilot wrote at 4:20pm PT. “The issue has been identified and a fix is being implemented.”

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