Apple Finally Admits To Major Problems With iPhone X & MacBook Pro
Apple has finally admitted to a major display problem with their expensive new iPhone X and data problems 13-inch MacBook Pro.
For weeks owners have been complaining that some iPhone X units don’t respond or responds intermittently when touched. Data loss problems have also been detected with the MacBook.
Apple said that the iPhone X could have displays that react even when they aren’t touched. The iPhone went on sale last November and was discontinued when the iPhone XS and iPhone XR models were introduced in September.
Users have reported the touch screen issues online for several months but Apple failed to respond until now.
Apple also said that 13-inch MacBook Pros have “an issue that may result in data loss and failure of the drive.”
The laptops were sold from June 2017 to June 2018 with 128 gigabytes or 256 GB of storage and no Touch Bar, Apple said.
In the case of the iPhone X, Apple is offering free screen replacements for the faulty devices, while it is offering free repairs for the MacBook Pros.
Apple hadn’t previously responded to reports of problems with iPhone X screens despite thousands of complaints online, these are also products that Apple is asking consumers to pay a premium price for.