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Optus CEO Quits

Optus CEO QuitsOptus CEO Paul O’Sullivan is to step down after 10 years at the helm. 


O’Sullivan will take on the role of Chairman Optus, having expressed desire for a change to a non full-time position.  

He was in the role only briefly, having taken over as CEO of Optus from Kevin Russell in March last, after he too, stepped down. O’Sullivan was also CEO of Optus Consumer. 

He will be replaced by company insider Allen Lew as CEO Optus/Consumer Australia, who is described as a “proven leader”.

Optus parent company SingTel today announced management restructure effective from 1 October. 

The changes come as Optus are losing mobile customers, and suffered a fall in profits and revenues in its second quarter to June 30. 

Following this, Optus’ Marketing boss stepped down suddenly last month and this week the telco launched and aggressive marketing campaign, offering $450 to new customers in a bid to regrow its subscriber base. 

Optus would not comment today when contacted by CN. 

SingTel Group CEO, said the move was “to strengthen our market leadership and increasing our relevance to customers.”

All CEOs of the consumer will report directly to the Group CEO. 

Allen is currently CEO of Singtel Group Digital L!fe and also Country Chief Officer Singapore, and will be based in Australia. 

He is an Optus veteran having headed up the consumer and mobile businesses, and has worked at the telco since November 1980. 

Chua Sock Koong, SingTel Group CEO said: “After 10 years at the helm of Optus, Paul has expressed his desire for a change to a non full-time role.  

“Under Allen’s leadership, we will continue to strengthen Optus’ brand and long-term profitability.”

“He is a proven leader who has successfully transformed the Group’s Singapore operations as well as built the digital business. 

Several other senior appointments including Yuen Kuan Moon as the new CEO Consumer Singapore and Mark Chong, CEO Consumer International, were also announced today 

“Our team will advance the SingTel Group’s transformation strategy to sustain growth, competitiveness and innovation into the future,” said Chua. 

As the Chairman of Optus, Paul continues to be a strong advocate for our Australian business and will deepen our engagement with key stakeholders in the government and business community, she said.