Comms complaints fall again, but small businesses still lose
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September 22, 2021
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Here’s the good news. There was a 6.1 per cent overall decline in complaints about phone and internet services in the past... Read More
Biz Complaints Flood Canberra
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March 1, 2021
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And you think you have been busy in recent months. Small-business inquiries to the Australian Competition and Consumer Commission jumped no less... Read More
Small-Big Operators Increasingly Complaining About Online Services
MELBOURNE: Complaints from Australia’s small business sector about telecoms services – especially those delivered online – are on the increase, according to... Read More
Telco Ombudsman Concerned After SME Complaints Jump 28%
The Telecommunications Industry Ombudsman (TIO) has expressed concern after small business complaints soared 28% during July – September 2020, lead by internet... Read More
ACCC Grants Small Business Collective Bargaining Exemption
The ACCC has granted a class exemption for small businesses and franchisees to collectively negotiate with suppliers and franchisors, without needing to... Read More
Optus Targets Budget-Conscious Businesses With $149 Mobile Plan
Optus has launched a new affordable mobile plan for small business owners, which provides four mobile numbers for $149 per month. The... Read More
Apple Sues Prepear App Over Similar Logo
Apple has reportedly taken legal action against Prepear, an app that provides recipes and meal plans, and allows users to make lists... Read More
New Laws Put Pressure on Big Businesses To Pay Small Suppliers
New laws in parliament today will place pressure on big businesses to pay smaller suppliers on time, seeking to prompt a lift... Read More
Telstra Caught Red Handed, Reconsiders Payment Plans & Drops Supply Chain Scheme
Telecommunications company Telstra has ditched its supplier payday lending scheme and may reconsider its decision to push out payment terms to 62... Read More
Aussie Broadband Automate Enterprise NBN Orders
Aussie Broadband is now extending its automated processing for NBN orders beyond residential and small business customers to include enterprise services. The... Read More
