Betta Tops Appliance Customer Satisfaction
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July 30, 2019
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Betta Home Living has been named the best place to buy an appliance or electrical good for customer satisfaction, according to the... Read More
ACMA Claims Telco Customer Service Needs Work
The Australian Communications and Media Authority has released the first report of its kind to focus on customer performance data from Australia’s top... Read More
Sorry, No Bonuses: Telstra Execs To Suffer Over 2016 Outages
Telstra executives will dip out on their annual customer service bonuses this year – at least partly due to the continued outages... Read More
Machine Learning To Ease Angst
Telstra has been employing machine learning techniques in attempt to ease the angst of distressed customers the telco’s GM for analytics said... Read More
