ACMA Cracks Down On SIM-Swap Fraud
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April 8, 2022
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The Australian Communications and Media Authority will introduce new rules for mobile providers in a bid to fight against the rising prevalence... Read More
Optus, TPG Repaying Millions To Customers After False Speed Promises
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March 23, 2022
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Optus and TPG have issued refunds of around $4.4 million and $2.1 million, respectively, for promising maximum internet speeds they could not... Read More
Telstra Hit With Largest Ever Privacy Fine
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December 16, 2021
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Communications regulator ACMA has dealt Telstra its largest ever fine, slapping the telco with a $2.5m penalty for public safety and privacy... Read More
ACMA Slams Telcos Over Complaint Wait Times
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October 19, 2021
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The Australian Communications and Media Authority has slammed the nation’s telecommunications companies over the long time it takes them to resolve consumer... Read More
Optus Refunds $800K After Charging For Non-Existent Landlines
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September 29, 2021
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Optus has been instructed to refund close to $800,000 after a breach that saw the telco charge 994 small and medium-sized businesses... Read More
ACMA Crackdown On Illegal Online Gambling
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August 10, 2021
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The Australian Communications and Media Authority (ACMA) has stepped up its efforts to combat illegal online gambling by blocking websites that promote... Read More
Expectations For Telcos Dealing With Vulnerable Consumers
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July 16, 2021
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The Australian Communications and Media Authority (ACMA) has released guidelines for the telecommunications sector when dealing with consumers in vulnerable circumstances. ACMA... Read More
Weeks After $50M Fine Telstra Slammed For Dodgy NBN Practices
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July 7, 2021
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Telstra is at it again, weeks after the Federal Court ordered that Telstra pay $50 million in penalties for engaging in unconscionable... Read More
Older Aussies Flocking To Digital Communication Services: ACMA
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April 26, 2021
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Australia’s Covid-19 restrictions have led to more older Australians than ever before using digital communications, including social media apps. Research from the... Read More
Telstra, Optus, TPG Spend Big On mmWave Spectrum
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April 26, 2021
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Australian carriers coughed up hundreds of millions of dollars in the recent 26GHz spectrum auction. Five companies have won spectrum in the... Read More