ACMA Claims Telco Customer Service Needs Work
/
February 11, 2019
//0 Comment
The Australian Communications and Media Authority has released the first report of its kind to focus on customer performance data from Australia’s top... Read More
ACMA Cracks Down On Telco Complaint Handling
The Australian Communications and Media Authority (ACMA) has cracked down on the complaints handling process of local telcos, with 31 facing enforceable... Read More
Foxtel Fined $25K For Telemarketing Breach
Pay-TV provider, Foxtel, has been fined $25,200 by the Australian Communications and Media Authority (ACMA), for several breaches of the Telemarketing Industry... Read More
Budde Sees ‘Fabulous Plot’ As 5G Auction Raises $853 Million
The ACMA’s auction of 5G spectrum – in the 3.6GHz band – has raised $853 million from the three mobile carriers and... Read More
Telstra Outage Stranded Over 1,000 Triple Zero Calls
The Australian Communications and Media Authority (ACMA) has today accepted a court enforceable undertaking by Telstra, after a major network outage breached... Read More
Optus Email Scam Warning From ACMA
The Australian Communications and Media Authority (ACMA) is warning Australians about an email scam phishing for credit card data by posing as... Read More
Spectrum Auction Garners $92.6m
Optus, Telstra, TPG, NBN Co and Vodafone have between them coughed up $92.6 million in licence fees for spectrum for mobile and... Read More
TPG Fined $360,000 Over Spam
CANBERRA – TPG Internet has paid a $360,000 fine following an Australian Communications and Media Authority investigation into breaches of the Spam... Read More
ACMA Speeds Up Release Of 5G Spectrum
The Australian Communications and Media Authority has proposed an “accelerated process” for the release of spectrum to be used for 5G. In a... Read More
ACMA Sets Sights On NBN Blame Game
As carriers squabble with the NBN, the federal government has ordered the Australian Communications and Media Authority to put an end to... Read More
