ACMA Targeting SMS Scams, Fake Claims
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June 28, 2022
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The Australian Communications and Media Authority is targeting misinformation and text scams during the next financial year. ACMA Chair Nerida O’Loughlin said... Read More
ACMA Hits Lycamobile With Another Public Safety Fine
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June 23, 2022
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The Australian Communications and Media Authority has issued Lycamobile with a $186,480 penalty for public safety failures. Las year, the British telco... Read More
Aussie Telcos Prepare Multi-Factor Authentication
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June 16, 2022
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The ACMA’s new customer verification rules come into force on June 30, with mobile carriers preparing customers for the switch to multi-factor... Read More
Telstra Pays $11 Million Compensation To Customers
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May 27, 2022
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Telstra has paid over $11 million to roughly 67,000 after an IT error meant it failed to compensate customers within a 14-day... Read More
Telstra Hit With $2.2M Bill After Over-Charging Users
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April 28, 2022
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Telstra has been ordered to repay $1.73 million to over ten thousand customers it overcharged, as well as an additional $506,160 fine... Read More
ACMA Cracks Down On SIM-Swap Fraud
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April 8, 2022
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The Australian Communications and Media Authority will introduce new rules for mobile providers in a bid to fight against the rising prevalence... Read More
Optus, TPG Repaying Millions To Customers After False Speed Promises
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March 23, 2022
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Optus and TPG have issued refunds of around $4.4 million and $2.1 million, respectively, for promising maximum internet speeds they could not... Read More
Telstra Hit With Largest Ever Privacy Fine
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December 16, 2021
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Communications regulator ACMA has dealt Telstra its largest ever fine, slapping the telco with a $2.5m penalty for public safety and privacy... Read More
ACMA Slams Telcos Over Complaint Wait Times
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October 19, 2021
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The Australian Communications and Media Authority has slammed the nation’s telecommunications companies over the long time it takes them to resolve consumer... Read More
Optus Refunds $800K After Charging For Non-Existent Landlines
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September 29, 2021
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Optus has been instructed to refund close to $800,000 after a breach that saw the telco charge 994 small and medium-sized businesses... Read More
