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Synnex Expands Call-Centre Footprint After $2.4B Deal

The parent company of Australia’s largest CE and PC industry distributor, Synnex Corp, has further expanded into the call centre industry, following its acquisition of Convergys in a US$2.4 billion deal.

With revenues of US$2.27 billion last year, Convergys operates over 100 customer call centres.

Globally, Synnex is both a technology distributor and call-centre operator, with its Convergys buy set to expand its presence in the information services space.

Synnex will pay $26.50 a share for Cincinnati-based Convergys – half in cash, half in stock. It represents around a 4.5% premium to Convergys’ close on Thursday.

The deal is expected to close by the end of the year.

The acquisition follows previous Reuters reports, which speculated a sale was in the works, after Convergys’ CEO, Andrea Ayers’, stepped down early this year, after nearly 30 years.


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