Home > Networking > NBN > Sky Muster ‘Not To Blame’ For Qantas Inflight Wi-Fi Flub

Sky Muster ‘Not To Blame’ For Qantas Inflight Wi-Fi Flub

NBN Co has stressed that Qantas’s decision to cancel this week’s planned launch and test flight of its inflight Wi-Fi service was not, as many – including ChannelNews  – mistakenly believed, caused by ongoing problems with NBN Co’s Sky Muster satellite service.

“NBN understands that the technical issues that caused Qantas to cancel its in-flight Wi-Fi media demonstration flight did not involve the NBN Sky Muster satellite connection,” NBN Co said in a statement issued yesterday.

“Qantas has informed us that the NBN Sky Muster satellite connection that provides connectivity to the aircraft has been performing well – but, as with any technology trial, there’s always a chance things can go awry when you are the first to try something.

“While this is a disappointing, temporary setback, we will continue to work with Qantas and Viasat to get this pioneering technology off-the-ground.”

Qantas had planned to launch the service yesterday with a special two-hour flight for media and other guests aboard the single Boeing 737 that has so far been fitted with the Ka-band satellite equipment required for the inflight service.

It said in a media statement: “We were preparing to open (the service)  up to media and customers this week as we continue our fine-tuning over the next few months, but some stability issues have emerged that we need to fix before customers can use it.”

You may also like
NBN Co Extend Free 40% Extra Capacity Offer To August
NBN Co Urged To Bring Telstra Fibre Into Mix
NBN High-Speed Plans Get Nod
Optus Q4 Revenue Down 9% Amid COVID19 & Price Competition
Aussie Broadband Launches 1000Mbps NBN – With Qualifications