HP Recall: 6M “Burn Hazard” Notebook Cords
Overnight in the US, HP issued a product recall on power cords attached to several HP, Compaq notebooks and mini notebooks sold from September 2010 – June 2012, warning the cord “may pose a risk of a fire and burn hazard.”
HP are urging users to unplug the power cord from the wall outlet.
Australia is one of the markets impacted by the recall, a local HP spokesperson confirmed to ChannelNews.
Customers should validate their AC Power cord on the program website, where they can also claim a free power cord replacement, once verified.
AC adapters provided with accessories such as docking stations are also affected. 6 million cords are thought to be affected, in total, globally.
HP did not have the specific number of units sold in Australia available.
In the US, the Consumer Safety Product Commission has reported “29 cases of cords overheating and charring, with two of those resulting in minor injuries and 13 claims of property damage,” reports TechCrunch.
Potentially affected power cords can be identified by a molded mark on the adapter end of the power cord. The molded mark will be “LS-15”. Not all power cords with the “LS-15” molded mark are affected, however.
“HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers,” a company recall issued yesterday stated.
“HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.”
“We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.”
Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord, however.