NBN To Offer HFC Self-Installation
Nearly a quarter of Australian households will have access to HFC self-installation, avoiding the need for a technician visit.
The national broadband wholesaler is due to run a test for the self-installation option this month before it makes it available to HFC users, offering service providers a $26 rebate to deal with the logistics.
Curiously enough, the service provider rebate is payable by NBN Co regardless of whether the self-installation is successful or not, as the wholesaler will still be required to send a technician to resolve the installation process.
NBN Co will focus primarily on metropolitan areas where many connections are HFC, which will allow users to get online sooner without the need of an onsite technician.
An NBN spokesperson told iTnews that the HFC self-install launch was halted in 2017 for further refinements to “maximise success for self-installation”.
With the NBN already allowing some fibre-to-the-curb (FTTC) users to self-install the ‘NBN Connection Box’, provided they meet “service class” conditions, 20 to 25% of premises are anticipated to meet the necessary eligibility criteria for self-installation.
The HFC self-installation process is likely to mirror the FTTC Connection Device that arrives in the mail for plug and play connectivity.