Scammers Cheat Aussies Out Of $45 Million
In total, 45,743 scams have been reported to the halfway point of the year, with dating and romance and investment scheme scams (at around $10 million and $9.1 million, respectively) accounting for the majority of money lost. Phone (45.1 per cent) and email (33.1 per cent) are the most common delivery methods for scammers.
The ACCC has launched a new website to help consumers avoid scammers.
“Scammers are becoming increasingly sophisticated in their attempts to get your money or personal details,” ACCC acting chair Delia Rickard commented. “Scams succeed because they look like the real thing and catch you off guard when you’re not expecting it.
“Our new Scamwatch website, which is being launched today, has all the latest news and tips to help you identify and avoid scams. By following the advice on this site, you can help to protect yourself against scammers.”
The ACCC has for the first time published data on common scams, Rickard stated, which will be updated every month on Scamwatch.
“Scams target people of all backgrounds, ages and income levels across Australia,” she commented. “There’s no one group of people who are more likely to become a victim of a scam and all of us may be vulnerable to a scam at some time.”
The ACCC offers the following tips on avoiding scams:
– Be alert to the fact that scams exist: when dealing with uninvited contacts from people or businesses, whether it’s over the phone, by mail, email, in person or on a social networking site, always consider the possibility that the approach may be a scam. Remember, if it looks too good to be true, it probably is.
– Know who you’re dealing with: if you’ve only ever met someone online or are unsure of the legitimacy of a business, take some time to do a bit more research. Do a Google image search on photos or search the internet for others who may have had dealings with them.
– Do not open suspicious texts, pop-up windows or emails – delete them: if unsure, verify the identity of the contact through an independent source such as a phone book or online search. Don’t use the contact details provided in the message sent to you.
– Keep your personal details secure: put a lock on your mailbox and shred your bills and other important documents before throwing them out. Keep your passwords and pin numbers in a safe place. Be very careful about how much personal information you share on social media sites. Scammers can use your information and pictures to create a fake identity or to target you with a scam.
– Keep your mobile devices and computers secure: always use password protection, don’t share access with others (including remotely), update security software and back-up content. Protect your Wi-Fi network with a password and avoid using public computers or Wi-Fi hotspots to access online banking or provide personal information.
– Choose your passwords carefully: choose passwords that would be difficult for others to guess and update them regularly. A strong password should include a mix of upper and lower case letters, numbers and symbols. Don’t use the same password for every account/profile, and don’t share your passwords with anyone.
– Beware of any requests for your details or money: never send money or give credit card details, online account details or copies of personal documents to anyone you don’t know or trust. Don’t agree to transfer money or goods for someone else: money laundering is a criminal offence.
– Be careful when shopping online: beware of offers that seem too good to be true, and always use an online shopping service that you know and trust.