Apple Apology For ‘Great Inconvenience’ Of iOS 8.0.1
It’s very rare for Apple to make a misstep, but when they do it can often be a doozy, with Apple Maps, cracking G4 cubes, iPhone 4 Antenna issues and the unbearable smugness of former Apple employee Scott Forstall things that I can remember off the top of my head.
Cracking G4 cubes are but a memory these days, Apple Maps has long ago been fixed, Apple delivered millions of free iPhone 4 cases to customers to solve the Antenna issue and Scott Forstall was turfed into the equivalent of a rubber room while he ‘advised’ Tim Cook, showing Apple definitely knows how to fix problems and fix them fast.
As for smug Scott, as I am an extremely enthusiastic Mac user (who once loved Windows but not so much these days given the trouble-free nature of the OS X operating system compared to the constantly trouble-prone nature of any version of Windows) and a ginormously massive iPhone fan (who nevertheless appreciates all the mobile operating systems out there and the intense competition this creates for everyone to quickly improve their offerings), I can partly understand where Mr Forstall was coming from given the superiority of Apple’s OS, software and hardware over its competitors.
This is despite some very cool features in the latest but still as-yet unavailable to buy Samsung Galaxy Note 4 and Note Edge, but I’m also glad to see he’s gone and occasionally wonder what the heck Mr Forstall is doing these days besides presumably having tons of cash to do whatever he wants.
It turns out MacRumors has some news on what Mr Forstall is up to which is nearly a year old but worth reading if you too have been curious.
We covered the iOS 8.0.1 issue this morning here, and covered the so-called Bend-gate issue here, but now Apple has come out with a genuine apology for the unexpected issues caused by the now-pulled iOS 8.0.1 update.
Apple’s statement says: “We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes, for more information visit [this Apple support site]. We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.”
Let’s hope Apple does some fiercely intensive iOS 8.0.2 testing first and launches a trouble-free update for the sake of its customers so things return to the “it just works” that we all expect from Apple.