Fibit Issue Warning For Earlier Wristbands
The latest version of the Fitbit wearable is not affected.
The popularity of wearable devices has surged in the last year, due in no small part to Fitbit. Five million units sold worldwide in 2013, up from 500,000 in 2012, according to data from Euromonitor, a market research firm.
Fitbit sold more than 2.3 million wristbands globally last year, representing 44.7 percent of that market, according to Euromonitor.
“We have always stood by the safety of Fitbit Flex and continue to do so,” said James Park, Fitbit’s chief executive, in a statement forwarded by a spokeswoman. “The Fitbit
Flex activity and sleep tracker remains safe and effective, and one of the most popular products in the Fitbit line-up to help people achieve their health and fitness goals.”
The issue came to a head after a user threatened to sue the Company.
Earlier this year Fitbit recalled another version of its wristband, the Fitbit Force, because users complained about rashes, blisters and other skin irritations. Soon after, the US safety commission started an investigation into the Fitbit Flex after receiving complaints of similar issues.
“C.P.S.C. has concluded its investigation into the Fitbit Flex, but we will continue to monitor the safety of the product,” Scott Wolfson, the agency’s spokesman, said in an email.
Fitbit recalled more than a million Force wristbands in February. Mr. Park said on the website that users were most likely experiencing allergic contact dermatitis from either the nickel or a chemical used in the adhesive.
That answer dissatisfied some users who said they had never had a reaction to nickel before and demanded more information about the adhesive’s ingredients. Several consumers filed lawsuits against the company.
On Tuesday, Fitbit said it had determined that the adhesive contained “very small levels of methacrylates,” a family of chemicals commonly used in adhesives and paints. Like bricks in a wall, methacrylates typically bond together to create a harder substance, but loose molecules could theoretically cause an allergic reaction.
“The individual bricks could cause an allergic reaction, but the final wall doesn’t,” said Dr. Bruce Brod, a clinical professor of dermatology at the University of
Pennsylvania’s medical school and the president-elect of the American Contact Dermatitis Society. “But if there are loose bricks hanging around, loose molecules, that’s what causes the allergic reaction.”
Dr. Brod warned that users who became sensitive to the chemical through frequent exposure to the Fitbit Force could now react to future exposure to the same or similar substances.
“The reaction is not dangerous, it’s just that people may now be sensitized and run into problems when they encounter it in other settings,” Dr. Brod said.
“We have learned many lessons from this experience and are incorporating these lessons into future products to ensure that the entire Fitbit community can continue to enjoy our fitness trackers,” Mr. Park said in a letter Fitbit plans to post on its website on Monday. “We are working diligently on our next-generation trackers and will announce news about them as soon as we can.”