Watchdog Chases Vacuum Retailer Dodgy Sales

Written by Oonagh Reidy     10/05/2012 | 23:33 | Category: CLEANING

The consumer watchdog has taken on Lux vacuum retailer alleging "unconscionable conduct" in selling vacuums to the elderly.

Watchdog Chases Vacuum Retailer Dodgy Sales



Click to enlarge
The Australian Competition and Consumer Commission said it has filed proceedings in the Federal Court against Lux Distributors, alleging unconscionable conduct in relation to the sale of vacuum cleaners to elderly consumers.

The ACCC alleges that between 2009 and 2011,  a Lux sales rep called five elderly consumers under the premise of a 'free vacuum cleaner maintenance check.'

The consumers, some of whom were aged over 90, were then allegedly subjected to unfair sales tactics pressuring them into purchasing a vacuum cleaner costing as much as $2280.

This contravened section 51AB of the Trade Practices Act 1974 and section 21 of Australian Consumer Law.

Lux distributes domestic vacuum cleaners in Australia and primarily markets through in-house demonstrations.

The watchdog is seeking an injunctions and the payment of pecuniary penalties and costs from Lux, as well as the implementation of a trade practices compliance program.

The matter has been filed in the Federal Court's Fast Track List and due to be heard before Justice Dodds-Streeton in Melbourne on 6 July 2012 at 10:00am.

Breaking News

  • Sonos Moves To Dump Expensive Wireless Audio Bridge

    Sonos Moves To Dump Expensive Wireless Audio Bridge
    Sonos is set to abandon the need to buy a $79 bridge to connect their wireless multiroom-audio system as several competing Companies move to deliver Wireless audio without the need for an additional Bridge.

  • Nike Axes FuelBand Division Relationship With Apple Tipped

    Nike Axes FuelBand Division Relationship With Apple Tipped
    In a worrying sign for Australian retailers reports are coming out of the USA that Nike has chosen to bail out of the technology wearable market with the giant leisure and sporting Company abandoning current development on their FuelBand.

  • Google Patches Apps To Stem Heartbleed Flow

    Google Patches Apps To Stem Heartbleed Flow
    In response to the Heartbleed code flaw, Google has patched key services, including Search, Gmail, YouTube and Google Wallet. Other services are still being patched, the search giant said.