The TeleBoss solution is designed to proactively monitor, access, control and collect data from diverse voice and data infrastructure located within remote customer premises.
Asentria's TeleBoss devices were chosen to ensure that NEC was able to continue to grow its NOC services but to also service existing networks and be a seamless replacement for its aging data collection units.
With the upgrade of NECare's Network Management Systems to support VoIP technologies, a large number of legacy systems remain under management by NECare, so it was essential that support for these networks remained of the highest quality to meet the customers expectations.
Glenn Corrie, product manager ? NECare Managed Network Services, NEC Australia, said, "With TeleBoss, Asentria has addressed our business and technical requirements; provided us with a product that will meet our future needs; and enabled us to deliver optimal service quality and uptime to our customers."
